Refund policy
Thanks for shopping at vëluxe.
At vëluxe, all sales are final. We do not accept returns or offer refunds.
However, we understand that sizing may vary. We offer size exchanges subject to availability. If you wish to request a size exchange, the item must be returned in its original condition unworn, unwashed, and with all original tags and packaging intact.
Please note that all exchanges are dependent on stock availability. In the event that the requested size is unavailable, we will not be able to process the exchange.
vëluxe reserves the right to reject any exchange request that does not meet the conditions stated above.
For exchange inquiries, please contact us via our customer service number.
Returns (Only eligible if you got wrong size or item)
1. You have [7] calendar days to return an item from the date you received it.
2. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
3. Your item needs to have the receipt or proof of purchase.
Shipping (Returns)
Customers are responsible for all shipping costs incurred when returning items for exchange. vëluxe will cover the shipping cost for sending out the replacement item.
For any inquiries, feel free to email us directly at